Privacy Policy

Last updated: 29 October 2025

This Privacy Policy explains how the Pokeman mobile application ("the App") collects, uses, and protects your information when you use our services. By downloading or using the App, you agree to the terms of this policy.

1. Information Collected

We collect limited information necessary to operate and improve the App, including:

• Anonymous User Identification: Users are identified using an anonymized UUID (Universally Unique Identifier). We do not collect names, email addresses, IP addresses, or personal identification numbers.
• Device Information: Technical details such as device model, operating system version, and language settings, to ensure compatibility and performance.
• Scan and Image Data: When using the scanning feature, images of trading cards and related visual data may be temporarily processed to identify the card and provide results. Images are not used for advertising purposes and may be stored briefly to improve recognition accuracy.
• Chat and AI Interaction Data: When you use the chat or AI assistant feature, the content of your questions, messages, and generated responses may be processed to provide answers and improve response quality. These interactions are anonymized and not linked to personal identifiers.
• Usage Data: Aggregate data about how the App is used (e.g., features accessed, session duration) to improve functionality and user experience. This data does not personally identify you.
• Payment and Subscription Data: If you purchase premium features through the App Store, Apple processes all payments securely. We do not have access to your credit card or billing details. We may receive transaction identifiers, product IDs, and subscription status updates from Apple to manage your access to paid content.

2. Use of Information

We use the collected information for the following purposes:

• To Operate and Improve the App: To provide scanning, identification, chat, and collection management features and enhance their accuracy and performance.
• To Improve AI Recognition and Responses: Images, chat messages, and recognition data may be analyzed to improve our AI-based identification and conversational models.
• To Maintain Security and Prevent Abuse: To detect and prevent fraudulent or unauthorized use of the App.
• To Provide Support: To respond to support requests or subscription-related inquiries.

3. Sharing of Information

We do not sell or rent your data to third parties. Information may be shared only in the following cases:

• Service Providers: We may use trusted partners for hosting, analytics, or AI recognition. These partners process data on our behalf under confidentiality agreements.
• AI Processing: Card scan images and chat data may be temporarily shared with third-party AI services to perform card recognition and generate responses. These providers are required to handle data securely and in compliance with applicable privacy laws.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

4. Data Retention

Scan images, chat logs, and related metadata are retained only for the time necessary to perform recognition, generate responses, and improve the service. Anonymized analytics data may be retained for statistical purposes. Payment and subscription metadata are kept as required by applicable financial and legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection.

6. User Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the information we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Right to Object or Restrict Processing: Object to certain uses of your data or limit processing in specific cases.
• Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@pokeman.app.

7. Children's Privacy

The App is suitable for users aged 4 and older. We do not knowingly collect personal information from children under 4. If you believe such data has been collected, please contact us to have it removed.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published within the App or on our website, and the “Last updated” date will be revised accordingly.

9. Contact

If you have any questions or concerns about this Privacy Policy or data processing, please contact us at: support@pokeman.app.